Account

If you wish to bet, or to play games for real money, you will need to open an account with us. By opening an account with us, you agree to be bound by our Account Terms and Conditions of Use.

Betting

By entering into any betting transactions on our site, you agree to be bound by both the Betting – General Conditions and the specific conditions applicable to that particular betting transaction:

• Section 1: Betting – General Conditions applicable to all bets placed on our sites, including both on the Exchange
• Section 2: Specific Conditions for customers betting on the Exchange

Account Terms and Conditions of use

Please read these Terms and Conditions carefully before opening an account with us.

Please also read our Privacy Policy, Cookies Policy, Dispute Resolution Policy and the Charges Policy which are incorporated by reference into these Terms and Conditions. If there is any inconsistency between these Terms and Conditions and any of the documents listed above, these Terms and Conditions will prevail.

By clicking the ‘I Confirm’ button on the account opening screen, you agree to be bound by these Terms and Conditions.

You will be opening an account with Megabiz Support Limited B.V Curacao and references in these Terms and Conditions to ”Exchange”, ”we”, ”us” or ”our” will be to this entity. Megabiz Support Limited B.V Curacao is licensed and regulated by the Curacao Gambling Regulator.

1. Your Account

In consideration of our accepting your application to open an account, you represent to us (and acknowledge that we rely on these representations) as follows:

1. You are 18 years of age or over, of sound mind and capable of taking responsibility for your own actions and that you can enter into a legally binding agreement with us;
2. You agree to provide accurate registration information, including but not limited to your correct date of birth and your country of residence. You agree to inform us of any changes in such details;
3. You are the person whose details are provided in connection with your registration or, in the case of legal entities, you are a duly authorized representative of the relevant legal entity;
4. You are acting as a principal and not as an agent on behalf of a third party;
5. You are not an undischarged bankrupt or in a voluntary arrangement with your creditors or in any other similar situation; and
6. You are not located in Belgium, Bulgaria, Canada, China, Cuba, DR Congo, Eritrea, France, Germany, Greece, Greenland, Israel, Iran, Iraq, Ivory Coast, Japan, Lebanon, North Korea, Thailand, Turkey, Libya, Somalia, Sudan, the USA, or any other country with a comparable legal situation – Exchange may from time to time determine these countries.
7. In case anyone is found using 2 different IDs and logging in from same IP his winning in both accounts will be cancelled.

It is your responsibility to keep your contact details up-to-date on your account. Failure to do so may result in you failing to receive important account related notifications and information from Exchange, including changes we make to Exchange’s terms and conditions.

You are solely responsible for the security and confidentiality of your account. In particular, you agree to keep your username, password strictly confidential and you are responsible for any misuse of your password. Provided that we have been correctly supplied with the account information requested, we are entitled to assume that offers and payments are made by you. You should never disclose it to any third party. You undertake to protect your username and password in the same way that you would in respect of your bank cards and any failure to do so shall be at your sole risk and expense. If another person accesses your account, you are solely responsible for all their actions whether or not their access was authorized by you and you hereby indemnify us and hold us harmless against all costs, claims, expenses and damages howsoever arising in connection with the use of or access to your account by any third party.

You will not attempt to sell or otherwise transfer the benefit of your account to any third party and nor will you acquire or attempt to acquire an account which has been opened in the name of a third party.

If you would like information about tools to help you manage your gambling activity, please visit Exchange’s Responsible Gambling section on our website. You can also find contact details for organizations where you can seek further support if needed on this website.

2. Deposit and withdrawal of Funds

To bet on Exchange, you need to deposit funds. Except as set out below, all funds in customer accounts are held by a separate entity which guarantee customer funds protection.

You undertake that:

1. all money that you deposit in your account is untainted with any illegality and, in particular, does not originate from any illegal activity or source; and
2. all payments made into your account are authorized and you will not attempt to reverse a payment made into your account or take any action which will cause such a payment to be reversed by a third party, in order to avoid any legitimate liability.

You accept that all transactions may be checked to prevent money laundering and that any transactions made by you which Exchange deems suspicious, may be reported to the appropriate authorities.

We have a number of controls and checks that take place before any withdrawal request is processed by Exchange. These checks are part of our ongoing commitment to maintaining the security of our customers’ funds. All withdrawals requests are therefore only processed after the expiry of a set period of time from the withdrawal request being made.

3. Privacy

The information that you send to us will be processed in accordance with our Privacy Policy.

You authorize us, at any time, to use any means that we consider necessary to verify your identity and creditworthiness with any third party providers of information.

You agree to indemnify us and hold us harmless in respect of the release of any personal (or other) data pursuant to our Privacy Policy.

You agree that we may from time to time use your name, the name of your home town and/or your image in publicity and/or our promotional materials. We would only seek to do this if you won a large amount of money on one of our products and we would always notify you before using your details and/or your image.

4. Indemnity

You acknowledge that Exchange and its affiliates will hold information with respect to your identity, including but not limited to your name, address and payment details. You agree that we rely on this information in entering into our agreement with you and you agree to hold us harmless against any falsehood or inaccuracy contained in the information you provide us.

5. Errors and Omissions

You will inform us as soon as you become aware of any errors with respect to your account and you will forfeit any amounts shown to be in your account that result from human error or technical fault.

6. Suspension or termination

Either we or you may suspend or terminate your account at any time, either with or without cause, upon notice (we will use our reasonable endeavors to give such notice to you either before or after suspending or terminating your account). Please contact the Exchange Helpdesk if you would like to close your account.

We may take steps to block you from betting on or using our site (or any part of it) if you are located in certain jurisdictions, for example the United States of America.

Following termination or suspension of your account, Exchange will, in the normal course of events, return any funds in your account to you in accordance with these terms and conditions. Please contact the Exchange Helpdesk to recover any funds held in suspended or closed accounts.

However, we reserve the right to withhold the funds in your account from you pending the determination of any investigation (including any relevant external investigation) where:

1. we suspect you have acted in breach of these Terms and Conditions or any other agreement relevant to your activities on our site, including where we suspect the account has been linked with fraudulent or dishonest activity; and/or
2. we have to withhold the funds in your account by law or to comply with any advice, request or instruction from any governmental, regulatory or enforcement authority.

Following the determination of any such investigation we reserve the right to seize some or all of the funds in your account if we are satisfied that you have acted in breach of these Terms and Conditions or any other agreement relevant to your activities on our site. We will deal with any funds obtained by us in this manner at our sole and absolute discretion and/or in accordance with any advice, request or instruction from any governmental, regulatory or enforcement authority.

In addition, if formally requested by the police, gambling regulators , tax or other authorities or in the event that you fail to provide us with sufficient information to identify yourself in accordance with our own internal procedures or those imposed on us by regulatory authorities (wherever based) we may suspend your account and all functionality relating to the use of your account (e.g. bet management and withdrawal of funds) withhold from you any funds in your account pending determination of any criminal or other legal proceedings or investigation to which such a request may relate or until you provide the necessary ‘know your client’ or ‘age verification’ information as appropriate.

For the avoidance of doubt at no point during any such period will interest accrue to you on any funds in your account.

7. Assignment

You may not assign these Terms and Conditions to any third party. Exchange may assign, transfer or novate any or all of its rights and obligations under these Terms and Conditions to any third party at any time without notice to you.

8. Severability

In the event that any provision of these Terms and Conditions is deemed by any competent authority to be unenforceable or invalid, the relevant provision shall be modified to allow it to be enforced in line with the intention of the original text to the fullest extent permitted by applicable law. The validity and enforceability of the remaining provisions of these Terms and Conditions shall not be affected.

Any provision of these Terms and Conditions that is invalid, illegal or unenforceable in any jurisdiction will be ineffective in that particular jurisdiction, without affecting the validity, legality or enforceability of that provision in other jurisdictions.

9. Dispute resolution

In the event of a dispute arising between us and you, we each agree to follow the procedure set out in our Dispute Resolution policy as amended from time to time.

10. Amendments

We reserve the right to make immaterial changes to these Terms and Conditions at any time. In relation to material changes, we will give you prior notice and/or to obtain your prior consent before making such changes and your continued use of the site will be deemed to be your acceptance of any material changes.

11. Communications and notices

Communications and notices to be given by you to us under these Terms and Conditions should be provided to us as set out in the Contact us section.

12. Governing Law and Jurisdiction

These Terms and Conditions will be governed by the laws of Curacao and the courts of Curacao have non-exclusive jurisdiction in relation to all disputes under these Terms and Conditions.

Nothing in this paragraph shall prevent Exchange from applying to the courts of any jurisdiction for such provisional or protective measures as are available under the laws of that jurisdiction.

13. English Version

These Terms and Conditions have been prepared in various languages other than English for reference only. In the event of any differences between the English version of these Terms and Conditions and any non-English versions, the English version shall prevail.

Betting Conditions

• Section 1: Betting – General Conditions
• Section 2: Specific Conditions for customers betting on the Exchange on

Betting – General Conditions

Exchange provides a platform upon which you can enter into various betting transactions in relation to the markets available on our site (‘Markets’).

Where customers bet with each other on the Exchange, Exchange solely acts as a facilitator and does not act as a counterparty.

1. on our site (the ‘Website Service’); and
2. by mobile telephone (‘Exchange Mobile’);

Please note that not all Exchange betting products are available through each of the betting channels set out above.

In these General Conditions when we refer to ”the Service” we mean all the services listed above (where applicable).

In these General Conditions references to ‘Exchange’, ‘we’, ‘us’ and/or ‘our’ are to whichever Exchange group company is providing the Services to you as set out in the Specific Conditions applicable to your betting transaction.

Please also read our Exchange Rules and Regulations, [Sportsbook Rules and Regulations], Privacy Policy, Cookies Policy, Dispute Resolution Policy, Charges Policy, the conditions relating to Exchange Mobile (if you plan to access the Services by mobile phone) and the conditions relating to the API (if you plan to enter into a license to use the API). All of these documents are incorporated by reference and form part of these General Conditions.

Please note that there are separate Rules and Regulations for each of our Exchange [and Sportsbook] products. The rules governing how markets are offered, managed and/or settled are not the same for every market on each product. In certain circumstances, a bet that is settled as a winner on one product may be settled as a loser on the other product (and vice versa). Additionally, different settlement rules may apply so that, for example, bets that are a winner on one product may be settled as a dead heat or be voided on the other product. Customers must ensure that they familiarize themselves with the relevant rules that apply to the bets that they place on Exchange’s products.

If there is any inconsistency between the documents listed above, this document and the relevant Specific Conditions, the Specific Conditions will prevail over this document which will prevail over the documents listed above.

By entering into any betting transactions, you agree to be bound by these General Conditions and the Specific Conditions relevant to your betting transaction (together the ‘Agreement’).

Conditions relating to your use of the services

1. License to use our site

Exchange grants you a limited license to access our site provided that you comply with this co Agreement.

The availability of our site does not constitute an offer or invitation by Exchange to use the site in any jurisdiction in which such use is illegal.

Use of our site or any data feed that we may provide to you, does not confer any rights to the content and related intellectual property rights contained on our site or on any such data feed. You agree not to monitor, use or copy our web pages or any of our web content, including without limitation any price data. You can hack the site in any way,Will not attempt to make unauthorized changes or introduce malicious code of any kind. You (a) will not reverse engineer or decompile (whether in whole or in part) any software available through the Site; or (b) make copies of, modify, reproduce, transmit, alter or distribute all or any part of the Site or any material or information contained therein. Any unauthorized use or reproduction may be prosecuted.

2. Use of our Services

You understand that you may lose money on bets placed and accept that you are fully responsible for any such loss. You accept that under no circumstances will any amounts lost by you under any bet be recoverable from us.

It is your responsibility to verify that you are permitted to bet with us according to the jurisdiction of your domicile or habitual residence and/or in which you are located and you agree that you will not bet with us while you are located in a jurisdiction which prohibits you from betting with us. In particular, you will not bet or attempt to bet with us if you are located in the United States of America or in any other country with a comparable legal situation. These countries will be determined by Exchange from time to time.

You undertake to use our services for legitimate betting purposes only. In particular you undertake not to:

1. engage in any activity which has the purpose or effect of causing damage to or in any way hindering our business operations or generating or increasing a liability on us, including without limitation any tax, levy or duty collecting authority;
2. bet on, or manipulate any individual Market in a manner which we believe has the purpose or effect of adversely affecting the integrity of the Exchange or any Market;
3. transmit information that assists in the placing of bets or wagers on any sporting event or contest from any territory where it is illegal to do so; and/ or
4. procure or otherwise arrange, whether directly or indirectly, for a third party to transmit information that assists in the placing of bets or wagers on any sporting event or contest from any territory where it is illegal to do so.

Your Conduct

You will not attempt to use the Exchange to deliberately transfer money from one Exchange account to another by attempting to match bets on a Market with another account through collusion.

You will inform us as soon as you become aware of any errors in calculations with respect to any betting transaction. We reserve the right to declare null and void any bets which are the subject of such an error.

You will not disguise or interfere in any way with the IP address of the computer you are using to access the site or otherwise take steps to prevent us from correctly identifying the actual IP address of the computer you are using whilst accessing the site.

You agree it is your responsibility to account for any tax or duty imposed on you as a result of any of your betting transactions.

You agree that you will not access any other Exchange account to use any of our services or products from which you have self-excluded, during the period of any such self-exclusion. You will inform us as soon as you become aware of any errors in respect of any player protection mechanisms we make available to you. If you do not inform us when you become aware of such errors, then we shall not be liable for any losses which you may suffer.

You will not make offensive comments, use offensive or pornographic material or make potentially defamatory or inflammatory remarks in connection with the forums or any other part of our site including within your own username or other information contributed to our site.

4. Privacy

The information that you send to us will be processed in accordance with our Privacy Policy

You authorize us, at any time, to use any means that we consider necessary to verify your identity and creditworthiness with any third party providers of information.

We reserve the right to record all telephone calls to and from Exchange and to monitor all information relating to betting activities for which purposes you consent in accordance with applicable legislation.

You agree to indemnify us and hold us harmless in respect of the release of any personal (or other) data pursuant to our Privacy Policy.

Conditions relating to betting

5. Operation of our Services

You are responsible for understanding the contents of our site and the operation of the Services and we reserve the right to change the format of the Services in order to enhance such Services.

We may determine when the Markets are open for betting and may close the Markets at any time in our absolute discretion. Though we will at all times use reasonable endeavors to settle Markets as quickly as possible, we give no assurances as to the timeframe in which Markets will be settled.

You are entirely responsible for the information that you provide to us concerning the offer that you wish to place. We will not enquire into the reasonableness of any offer that you may make. We will not be liable for incorrect entries made by you, including data input errors with respect to the odds, price or stake on offer, or incorrect bet requests communicated by you to a Exchange Operator. If a Exchange Operator repeats back your bet request incorrectly, it is your responsibility to correct the bet request and inform the Exchange Operator of the error. Once you have confirmed the bet request to the Exchange Operator (whether or not that was the original bet that you requested) and your bet is matched, you will be liable for that bet if it loses.

Exchange may, in its sole and absolute discretion, decide to suspend betting on a Market at any time (even if such suspension is earlier than anticipated by our Exchange Rules and Regulations [and/or Sportsbook Rules and Regulations]). In the interests of maintaining integrity and fairness in the Markets, Exchange may also void certain bets in a market or void a whole Market in its entirety.

You should be aware that some customers make use of programs designed to automatically place bets within certain parameters set by them (e.g. to back or lay at a certain price) (“bots”). These bots may be active in any or all Markets at any time and you should not assume that you can place bets on quiet Markets that will not be automatically matched simply because the Market otherwise appears quiet. Additionally bot users should be aware that bots might be prone to exploitation by other customers.

6.Cancellation, Termination, Suspension and Breach

We may restrict your access to Exchange, suspend or terminate your account, withdraw your offers for bets, void any bets outstanding to your account, cancel any unmatched bets or cancel and void any outstanding or matched bets in our absolute discretion without cause at any time including if:

1. there is a technological failure;
2. we suspect that you are engaging in illegal or fraudulent activity;
3. we suspect that you have (or may have) breached any part of this Agreement
4. we suspect you are acting in a manner that is detrimental to the conduct of our business or which may result in legal liability for you, us or third parties;
5. we suspect that your account’s ‘public market data’ usage (‘public market data’ includes market prices, traded volumes and market depth) could represent ‘business usage’ (‘business usage’ includes any use by a betting operator or any use by an individual or organization supplying data or services to a betting operator);
6. we suspect that you may be having difficulties obtaining credit; or
7. we have the right to do so as set out in our Exchange Rules and Regulations or [Sportsbook Rules and Regulations].

In relation to any cancelled or void bets, we reserve the right to request you to any money in your account relating to these bets be paid to us if there are insufficient funds in your account, demand that you pay us the relevant outstanding amount relating to these bets.

7. Gambling by those under age

If we are notified that you are under 18 or were under 18 when you entered into any betting transactions on our site (‘under age’):

1. we will immediately prevent you from entering into any betting transactions or making any withdrawals from or use of your account;
2. we will investigate the claim that you are or were under age, including whether in fact you have been betting as an agent for or at the behest or on behalf of another person;
3. if we find that you are or were under age, all winnings which have accrued and remain in your account or which are otherwise due to be credited to your account should be paid to us; and
4. we will return to you all stakes which were placed by you while you were under age.

Cancellation of an offer for a bet

You may cancel unmatched bets at any time either by:

1. requesting a cancellation of the relevant offer in the relevant section of the relevant Market on our site; or
2. by instructing a Exchange Operator to request a cancellation of the relevant offer.

Your cancellation of an unmatched bet becomes effective once we send you confirmation of the cancellation. In the event that your cancellation request is not received and processed in good time, you acknowledge that your offer may remain outstanding and available for acceptance.

You may not be able to cancel your offer if your bet has been partially or wholly accepted during the interval between your submitting your cancellation request and our confirming your cancellation. In this case, your original offer, or part thereof, will be validly accepted and the bet will be concluded.

When you amend an unmatched bet you are effectively cancelling that bet and submitting a new bet at the amended stake or odds.

We will cancel any offers for bets that remain outstanding at the time that we close a Market.

9. Minimum and maximum bet stakes

Depending on the product or type of market you are betting on and depending on the currency that you are betting in, there are minimum bet sizes that apply. These minimum bet sizes are subject to change and may differ depending on what services is used. You are not permitted to place bets or try to place bets that are below the minimum bet size threshold and doing so may result in your account being permanently closed.

Your betting limit is represented by the lesser of: (i) your ‘Available to Bet’ balance shown in your account and (ii) your ‘Exposure Limit’ (which is available in the ‘Account Summary’ tab in ‘My Account’). However in the event that we process an offer for a bet or the acceptance of a bet in an amount outside the applicable thresholds, such bet will nevertheless stand.

10. Bet Settlement

Subject to these General Conditions and any applicable Specific Conditions we will settle Markets in accordance with our Exchange Rules and Regulations and/or [Sportsbook Rules and Regulations]. We reserve the right to reverse or amend settlement in the event of a Market being settled incorrectly. This may lead to amendments being made to your account to reflect changes in Market settlement and if there are insufficient funds in your account we may demand that you put funds into your account to address the outstanding balance.

Any amount of winnings or losses relating to your bets on a Market will be rounded to the nearest two decimal places. If the amount ends in 0.5 it will be rounded up.

Conditions relating to us

11. Commission and payment structure

We charge a commission calculated by reference to your net winnings on a Market. Your stakes for bets placed on the Exchange are therefore not relevant for the calculation of the commission you pay. In particular, these stakes do not represent remuneration for the Services in connection with the Exchange.

In certain specified circumstances, you may also incur certain other charges. Please refer to AB Exchange Charges in the About Us section which sets out in detail how all commission and charges are calculated.

We reserve the right to amend our policy as set out in AB Exchange Charges as amended from time to time.

We will calculate the amounts that you owe us and deduct such amounts from your account and will pay such amounts to us.

Any amounts owed to us will be rounded to the nearest two decimal places. If the amount ends in 0.5 it will be rounded up.

12. Matters beyond our reasonable control

Without prejudice to our obligations contained within the various laws and regulations of the jurisdictions where we are licensed, we are not liable for any loss or damage that you may suffer because of any: act of God; power cut; trade or labor dispute; act, failure or omission of any government or authority; obstruction or failure of telecommunication services; or any other delay or failure caused by a third party or otherwise outside of our control. In such an event, we reserve the right to cancel or suspend our services without incurring any liability.

We are not liable for the failure of any equipment or software howsoever caused, wherever located or administered, or whether under our direct control or not, that may prevent the operation of the Services, impede the placing of offers for bets or the matching of bets, or prevent you from being able to contact us.

Please be aware that if you place a bet with the intention of subsequently placing a separate bet to reduce the liability incurred by the initial bet (including by using Exchange’s ‘Cash Out’ functionality), there can never be a guarantee that the Services will be available at the point you wish to place the subsequent bet (this is the case regardless of whether or not the unavailability of the Services is due to a matter beyond our reasonable control).

We will not be liable for any failure to perform by a third party to our Agreement.

13. Indemnity

You agree to indemnify and hold us and our associated companies, affiliates, officers, directors, agents and employees harmless from any liabilities, claims, losses or demands made by any third party arising out of your breach of this Agreement (including documents incorporated by reference) or out of your violation of any law or the rights of any third party.

You acknowledge that Exchange and its affiliates will hold information with respect to your identity, including but not limited to your name, address and payment details. You agree that we rely on this information in entering into this Agreement and you agree to hold us harmless against any falsehood or inaccuracy contained in the information you provide us.

14. Limitation of liability

We exclude all representations and warranties as to the satisfactory quality and/or fitness for its intended purpose and/or accuracy and completeness of the Services.

We will not be liable to you for any loss that you may incur as a result of misuse of your password, and we accept no liability resulting from its unauthorized use, whether fraudulent or otherwise.

In no event will we, or any of our suppliers, accept any liability however arising for any losses you may incur as a result of using the Services. Under no circumstances will our liability under this Agreement or for breach of contract, tort, equity or otherwise exceed your exposure limit as specified in your account. Under no circumstances will we be liable for any indirect, special or consequential damages, loss of profits (direct or indirect) or the benefit of any bet arising from breach of contract, negligence, equitable duty (including for the avoidance of doubt in relation to any bet(s) or Market(s) voided by us) or other liability even if we had been advised of or known (or should have known) of the possibility of such damages or loss.

Nothing in this Agreement excludes our liability with respect to death and personal injury resulting from our negligence, or that of our employees, agents or subcontractors.

15. Right of set off

We may at any time, without notice to you, set off any liability owed to us or to our customers by you, including (without limitation) in relation to any Exchange account in your name or which we believe to be under your control:

1. against any funds held in another Exchange account in your name or which we believe to be under your control in accordance with the terms of the Trust Deed; and/ or
2. Against any liability that we determine that you have to us in pursuant to these Terms and Conditions, including (without limitation) pursuant to the AB Exchange Charges.

Conditions relating to other services

16. Information Services

From time to time Exchange may provide you with access to various information and content. This may include form data, results, video streaming, current scores, time elapsed, and other information relating to a sporting event. Such information may be supplied:

1. via our site (including micro-sites and as part of any runner data and/or results service), emails or any other means of communication; and/or
2. via links to third party websites.

Such information is described in these Terms and Conditions collectively as the “Information”.

The Information provided is sourced by Exchange from a third party. Although some Information may be described as ‘live’, or it may be implied that such Information is ‘live’, you should be aware that this data may be subject to a time delay. The Information may also be inaccurate. The Information is supplied ‘as is’ and is provided for guidance only. To the fullest extent permitted by law, Exchange makes no representations or warranties of any kind, including but not limited to, the accuracy, quality, completeness or timeliness of the Information.

If you rely on the Information to place bets, you do so entirely at your own risk. Exchange shall not be liable for any action taken or not taken by you as a result of your reliance on the Information or for any loss or damage (direct or indirect) suffered by you as a result of your use of the Information.

Any links to third party websites do not constitute an endorsement by Exchange of any products or services available on such websites. You use such websites at your own risk and Exchange takes no responsibility for the content on, or use of, such websites.

General Conditions

17. Assignment

You may not assign these Terms and Conditions to any third party. Exchange may assign, transfer or novate any or all of its rights and obligations under these Terms and Conditions to any third party at any time without notice to you.

18. Severability

In the event that any provision of these Terms and Conditions is deemed by any competent authority to be unenforceable or invalid, the relevant provision shall be modified to allow it to be enforced in line with the intention of the original text to the fullest extent permitted by applicable law. The validity and enforceability of the remaining provisions of these Terms and Conditions shall not be affected.

19. Dispute resolution

In the event of a dispute arising between us and you, we each agree to follow the procedure set out in our Dispute Resolution policy as amended from time to time.

20. Amendments

We reserve the right to make immaterial changes to these Terms and Conditions at any time. In relation to material changes, we will give you prior notice and/or to obtain your prior consent before making such changes and your continued use of the site will be deemed to be your acceptance of any material changes.

21. Communications and notices

Communications and notices to be given by you to us under these Terms and Conditions should be provided to us as set out in the Contact us section.

22. English Version

This Agreement has been prepared in various languages other than English for reference only. In the event of any differences between the English version of this Agreement and any non-English versions, the English version shall prevail.

23. Entire Agreement

This Agreement and the terms expressly incorporated into them constitute the entire and only agreement between the parties with regards to its subject matter and each party confirms that it has not been induced to accept this Agreement in reliance upon, nor has it been given, any warranty (including in particular any warranty as to merchantability, fitness for purpose or uninterrupted functionality), representation, statement, assurance, covenant, agreement, undertaking, indemnity or commitment of any nature whatsoever other than as are expressly set out in this Agreement and, to the extent that it has been, it unconditionally and irrevocably waives any claims, rights or remedies which it might otherwise have had in relation thereto.

24. No waiver

No failure or delay by a party to exercise any of its rights under this Agreement shall operate as a waiver thereof and no single or partial exercise of any such right shall prevent any other or further exercise of that or any other right.

25. Governing Law and Jurisdiction

These Terms and Conditions will be governed by the laws of Curacao and the courts of Curacao have non-exclusive jurisdiction in relation to all disputes under these Terms and Conditions.

Specific Conditions relating to your use of the Exchange

1. Your Conduct

You will at all times act in good faith in relation to the counterparties to your bets struck through the Exchange and such counterparties will be able to enforce this duty directly against you. In particular you will not place bets on the Exchange in breach of any sporting rules, regulations or code of conduct which apply to you.

2. Privacy

We may, at our sole and absolute discretion, provide you with details of any counterparty to your bets, only if we are satisfied that such counterparties have acted in breach of their duty of good faith.For this purpose, you explicitly consent to the release of your personal data in accordance with all applicable laws.

Specific Conditions relating to betting on the Exchange

3. Operation of the Exchange

We reserve the right to refuse to post your offer on our Exchange without giving prior notice.

We may restrict you from using programs designed to automatically place bets within certain parameters (e.g. to back or lay at a certain price) (‘bots’) either generally or in relation to any specific bot if we believe that you have used a bot:

1. to the detriment of our business;
2. to place bets on, or manipulate, any Market which has the purpose or effect of adversely affecting the integrity of the Exchange or any Market.

You may not nominate individuals to be counterparties to any of your offers for bets.

4. Governing Law and Jurisdiction

These Terms and Conditions will be governed by the laws of Curacao and the courts of Curacao have non-exclusive jurisdiction in relation to all disputes under these Terms and Conditions.

Third parties do not have the ability to enforce any part of this Agreement save in respect of the rights of counterparties to enforce your duty of good faith directly against you. This Agreement, may however be varied at any time without the consent of any counterparties to any bets struck through the Exchange.

These Specific Conditions have been prepared in various languages other than English for reference only. In the event of any differences between the English version of these Specific Conditions and any non-English versions, the English version shall prevail.

Exchange’s websites (including those optimized for mobile devices) and mobile applications use cookies and similar technologies to manage login sessions, provide personalized web pages and to tailor advertising and other content to reflect your specific needs and interests. By using Exchange’s website and applications you agree to the use of cookies and similar technologies for the purposes we describe in this policy.

What is a web cookie?

Cookies are text files containing a small amount of information that are downloaded to your device when you visit a website. They are generally used by most websites to improve your online experience and to ensure that content and functions are delivered and used more effectively.

Cookies perform various different functions. For example, some cookies are downloaded to your device temporarily for the period that you browse a particular website; these cookies might allow you to navigate between pages more efficiently or enable websites to remember the preferences you select. Other cookies can be used to help websites remember you as a returning visitor or ensure the online adverts you receive are more relevant to your specific needs and interests.

You can amend your browser settings to block some or all cookies. To do this, follow the instructions provided by your browser manufacturer. However, if you block cookies from Exchange’s website some or all the website’s functions may not perform as intended. For example, you may not actually be able to place any bets.

Over 18s only

It is illegal for anyone under the age of 18 to open an account or to gamble on Exchange. Exchange takes its age-verification responsibilities very seriously. We carry out age-verification checks on all customers who use payment mechanisms which are available to under 18s and additionally perform random age-verification checks on customers using other forms of funding mechanisms. We may ask for information to verify your age and could restrict or suspend your account until your age is confirmed.

Filtering systems

Exchange advises and encourages its customers to prevent minors from accessing gambling websites. Filtering solutions allow parents to regulate access to the internet, based on chosen criteria. Parents can use filters to prevent their children from accessing, amongst other things, gambling websites. Because our pages are ‘labelled’, filtering solutions being used to prevent gambling access are able to detect our site content, and block our pages. If you share your computer with friends or family who are under the legal age to register or bet with our site, please consider parental filtering solutions.

Understanding Gambling

To ensure that you keep control of your gambling so that it remains enjoyable, please consider the following.

Maintaining Control

• Gambling should be done in moderation and undertaken as a form of leisure not as a way of making money or to escape problems
• Avoid chasing losses
• Only gamble with money you can afford to lose
• Keep track of the time and monitor the amount of money you spend. We provide detailed account statements and P&L history in the ‘My Account’ section
• Balance your gambling with other leisure activities
• Try to understand the odds/probabilities of winning and losing, and the rules of the games you are playing

Self Assessment

Where difficulties arise it is important that you find this out as early as possible so that you can put preventative measures in place and get further help if needed. Below are common signs that indicate you may be experiencing issues with your gambling:

1. Have others ever criticized your gambling?
2. Do you gamble to escape from a boring or unhappy life?
3. Do arguments, frustrations or disappointments make you want to gamble?
4. Do you gamble alone for long periods?
5. Do you stay away from work, college or school to gamble?
6. Have you ever lied to cover up the amount of money or time you spend gambling?
7. Have you lied, stolen or borrowed in order to maintain betting habits?
8. Are you reluctant to spend ‘gambling money’ on anything else?
9. Have you lost interest in your family, friends or pastimes due to gambling?
10. After losing, do you feel that you have to try and win back your losses as soon as possible?
11. If you run out of money when gambling, do you feel lost and in despair and feel the need to gamble again as soon as possible?
12. Do you gamble until your last penny is gone, even the bus fare home or the cost of a cup of tea?
13. Do you feel depressed or even suicidal because of your gambling?

The more questions that you answer ‘yes’ to, the more likely it is that you are having difficulties with your gambling. To speak with someone who can give you advice and support.